privacy policy

G6vstra (referred to as "we," "us," or "our") is a global kids' clothing brand committed to protecting the privacy of our customers, especially children. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our website, online stores, physical retail locations, and other services (collectively, our "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not access or use our Services.

1. Our Commitment to Children's Privacy

We understand the unique importance of protecting children's privacy online. Our Services are designed for parents and legal guardians to purchase clothing for children. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent, unless otherwise permitted by law.

For users within the European Economic Area (EEA), the age of consent for data processing may be higher (e.g., 16 in some countries, or a lower age, typically not below 13, as determined by individual member states). Where a child is below the applicable age of consent, we will obtain consent from the holder of parental responsibility.

If we learn that we have collected personal information from a child under the applicable age without verifiable parental consent, we will take reasonable steps to promptly delete such information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the details provided in Section 10.

2. Information We Collect

We collect various types of information to provide and improve our Services, including:

a. Personal Information You Provide Voluntarily: This includes information you provide when you:

Create an account: Name, email address, password.
Place an order: Name, billing address, shipping address, phone number, email address, payment information (credit/debit card details – please note we do not store full payment card details, only a token for processing).
Sign up for newsletters or marketing communications: Email address, preferences.
Participate in surveys, contests, or promotions: Name, email address, other requested information.
Contact customer service: Name, email address, phone number, details of your inquiry.
Submit product reviews or other user-generated content: Name, content of your review.

b. Information We Collect Automatically: When you access and use our Services, we may automatically collect certain information about your device and usage patterns, including:

Device Information: IP address, device type, operating system, browser type, unique device identifiers.
Usage Data: Pages viewed, products browsed, time spent on our Services, referring/exit pages, clickstream data.
Location Information: General geographic location inferred from your IP address.
Cookies and Tracking Technologies: We use cookies and similar technologies (like web beacons, tags, and scripts) to track activity on our Services and hold certain information. These help us to improve and analyze our Services, personalize your experience, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings (see Section 5 for more details).

c. Information from Third Parties: We may receive information about you from third-party service providers, such as payment processors, shipping partners, and marketing analytics providers, consistent with their privacy policies and applicable laws.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Process Orders and Provide Services: To fulfill your orders, process payments, deliver products, and manage your account.
To Communicate with You: To send order confirmations, shipping updates, customer service responses, and marketing communications (with your consent where required).
To Improve and Personalize Our Services: To understand how you use our Services, analyze trends, troubleshoot issues, improve website functionality, and tailor product recommendations and content to your preferences.
For Marketing and Advertising: To send you promotional offers, news, and updates about g6vstra products and services that may be of interest to you. This may include personalized advertising based on your Browse and purchase history. You can opt-out of marketing communications at any time.
For Security and Fraud Prevention: To protect our Services, detect and prevent fraudulent transactions, and ensure the security of your information.
For Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
For Business Operations: To conduct internal research, analysis, and reporting to improve our business strategies and offerings.

4. How We Share Your Information

We may share your information with the following categories of third parties:

Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, IT infrastructure, and customer support. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Business Partners: We may share aggregated or anonymized data with business partners for research, analysis, or marketing purposes. This information cannot be used to identify you personally.
Legal and Regulatory Authorities: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
With Your Consent: We may share your information with other third parties when you provide us with explicit consent to do so.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our Services use cookies and similar tracking technologies to enhance your Browse experience, analyze site usage, and support our marketing efforts.

Cookies: Small data files stored on your device that allow us to recognize your browser and remember your preferences.
Web Beacons (or Pixel Tags): Small graphic images used to track your interactions with our website or emails.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.

6. International Data Transfers

As a global brand, g6vstra may transfer your personal information to countries outside of your country of residence, including to the United States and other regions where we and our service providers operate. These countries may have data protection laws that are different from those in your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws. This may include implementing Standard Contractual Clauses (SCCs) approved by the European Commission, relying on Privacy Shield certifications (for transfers to the US, where applicable), or other legally recognized transfer mechanisms.

7. Data Security and Retention

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guaranteeabsolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely dispose of it.

8. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal information we hold.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to Be Forgotten): You have the right to request that we erase your personal information under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information undercertain conditions (e.g., for direct marketing).
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact information provided in Section 10. We may require you to verify your identity before fulfilling your request. We will respond to your request within the timeframe required by applicable law.

9. Links to Other Websites

Our Services may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Privacy Officer at:

Email: Sales@g6vstra.com

Mailing Address: Po box 2466 Clarkson ,perth,western Australia -6030

Phone Number: 0431788267

Important Considerations for Implementation:

Insert Specifics: Replace bracketed placeholders like [Insert g6vstra Privacy Officer Email Address] with your actual company details.
Age of Consent (GDPR): Be mindful that the age of consent for data processing under GDPR can vary by EU member state (ranging from 13 to 16). While the policy generally states 13, you might need to be more specific if you primarily target certain EU countries.
Verifiable Parental Consent (COPPA): For US customers under 13, COPPA requires "verifiable parental consent" for the collection of personal information. This usually involves methods like:
- Getting a signed consent form via mail, fax, or scanned email attachment.
- Using a credit card, debit card, or other online payment system that provides notification to the primary account holder.
- Having the parent call or video conference with trained personnel.
- Checking a government-issued identification. Your privacy policy should briefly mention the methods you use or refer to a separate "Parental Consent Form" or "Children's Privacy Notice" if the process is complex.
Accessibility: Ensure this policy is easily accessible from all pages of your website (e.g., in the footer).
Plain Language: While comprehensive, strive to keep the language as clear and easy to understand as possible, especially given the context of children's clothing. Avoid excessive legal jargon.
Regular Review: Privacy laws are constantly evolving. Review and update your privacy policy regularly to ensure continued compliance. Consider consulting with a legal professional specializing in privacy law to ensure full compliance across all jurisdictions where G6vstra operates.